Windows 10 Search、Cortana、およびEdgeのクラッシュ

Lenovo T450sラップトップに比較的新しいWin10 Enterprise（Bitlocker対応-Samsung EVO 850 500 GB SSDによるハードウェア暗号化）をインストールしましたが、まだ自分でセットアップしていないにもかかわらず、いくつかの大きな問題が発生していることに最近気付きましたSearchUI.exeとmicrosoftedgecp.exe（Microsoft Edge）で-具体的には、edgehtml.dllが原因でクラッシュしていると思います（私は思う）。[スタート]メニューをクリックすると、起動する前に1秒間heするため、入力して検索することはできません。Cortanaをクリックしても何も実行されず、Edge自体は起動後数秒以内にクラッシュします。イベントビューアーのエントリの一部を次に示します。

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3bf0
Faulting application start time: 0x01d18efa5270bbae
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 8d733596-7679-4146-a5bc-32e58b1a4129
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x47c4
Faulting application start time: 0x01d18efa51ded1e9
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: c75874b5-d314-4b32-9abe-8f97492f1845
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x1a8
Faulting application start time: 0x01d18efa510f8f66
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: a2a299bd-ea1e-4f98-a430-6bdfb61e5109
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3640
Faulting application start time: 0x01d18efa510890c3
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: db08f14e-8d55-49e4-b80c-3b9b56a21726
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

Faulting application name: SearchUI.exe, version: 10.0.10586.63, time stamp: 0x568b1fdc
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x374c
Faulting application start time: 0x01d18efa2d6609c6
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Faulting package full name: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID:

Fault bucket 133301214499, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.10586.63
P4: 568b1fdc
P5: edgehtml.dll
P6: 11.0.10586.162
P7: 56cd3d95
P8: 88985004
P9: 00000000004be12a
P10: 

Attached files:
C:\Users\<REDACTED>\AppData\Local\Temp\WER4DA8.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_897442cd215ce5bc4ce35642dc9bd6973fda99_00c55871_3150500a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Report Status: 0
Hashed bucket: eef41b25bfe514042d78e156ab16e2cf

私はSFCを試してみましたが成功しませんでした。問題はまったく新しいユーザーアカウントでも続きます。私は、成功もなしに解決策を見つけようとしてオンラインで精査してきました。私の次のステップは、おそらくWindowsの修復を試みることですが、可能であればそれを避けることを望みます-それに問題を解決する保証さえありません。次に試すべきことについての考え/提案はありますか？

Microsoftのフォーラムからの追加情報を次に示します。http：//answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/edgehtmldll-crashes-disable-searchui-and-edge/ed0f0fe8-e739-4900-80b3 -121991bda5d4？page = 1＆tab = question＆status = AllReplies

更新（4/6/16）

「sfc / scannow」および「Dism / Online / Cleanup-Image / RestoreHealth」の結果

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.

更新-2（4/6/16）

Microsoft Edgeの起動時のプロセスモニターの結果（パスのフィルター処理はC：\ windows \ fontsで始まります）：

"Time of Day","Process Name","PID","Operation","Path","Result","Detail"
"5:40:51.5499877 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:40:51.5532395 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:41:11.5068092 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5069770 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5070573 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5071492 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5072010 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5073179 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5121628 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5122610 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5123003 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5123534 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5123869 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5124542 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5126484 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5127537 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.5128072 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.5129688 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5130375 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.5131821 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.7920593 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7921820 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7922503 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7923204 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7923699 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7924721 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7960577 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7961492 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7961929 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7964009 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7964361 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7964973 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7968181 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7969056 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.7969498 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:11.7971336 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7971948 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.7972224 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:15.2784017 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:15.3094061 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:18.2358560 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2359617 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:18.2360139 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:18.2360733 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:18.2361161 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:18.2362000 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:18.2363709 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2364383 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:18.2364673 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:18.2366396 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2367159 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:18.2367440 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.2377432 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5793870 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5826254 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""

— ニュージャージー州マーク
ソース

最小構成で起動した場合でも問題は発生しますか？最小限の構成とは、可能な限り自動的に開始されることはほとんどないが、機能するシステムを備えた構成です。Autorunsは、この目標を達成するために通常自動的に開始されるものを無効にすることができます。SFCおよびDISMチェックを実行し、結果を質問に送信します。「SFCを試してみましたが成功しませんでした」-何も言わない

— ラムハウンド

Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004

例外コード0x88985004はDWRITE_E_FILEACCESS

//
// MessageId: DWRITE_E_FILEACCESS
//
// MessageText:
//
// A font file exists but could not be opened due to access denied, sharing violation, or similar error.
//
#define DWRITE_E_FILEACCESS              _HRESULT_TYPEDEF_(0x88985004L)

そのため、フォント（C：\ Windows \ Fonts）に問題があります。

OK、ダンプを見ると、Times New Romanフォントを読み込もうとしているときにEdgeがクラッシュすることがわかります。そこで、プロセスモニターのログを調べたところ、Times New RomanフォントはC：\ Windows \ fontsになく、C:\ProgramData\Samsung\SPenFonts（C:\ProgramData\Samsung\SPenFonts\Times.ttf）にあり、EdgeエッジでACCESS DENIEDエラーが発生しています。Edgeにはフォントを読み取る権限がありません。

^{拡大するにはクリックしてください}

このエラーの後、Windowsエラー報告（werfault.exe）が起動され、エラー報告が作成されます（そしてダンプが作成されます）。

フォントをにインストールするSamsungソフトウェアをインストールしてくださいC:\ProgramData。Times New Romanフォントは既にWindowsの一部であるため、これを行うソフトウェアを見つけた場合は、デバイスからそのソフトウェアを削除してください。フォントを再度インストールする必要はありません。

— magicandre1981
ソース

うーん。これまでの助けに再び感謝します！

— マークニュージャージー州

sfc / scannowおよびDism / Online / Cleanup-Image / RestoreHealth

— magicandre1981

これらの2つのコマンドの結果を使用して上記の元の投稿を編集しましたが、どちらも問題を見つけていないようです。

— マークニュージャージー州

Edgeの実行中にプロセスモニターを実行し、C：\ Windows \ Fontsアクセスをフィルター処理して、Edgeが読み込もうとするフォントを確認します。

— magicandre1981

そのため、3つのフォントファイルが原因である可能性があります。3つすべてがプロセスモニターでバッファオーバーフローの結果を提供しています。それらはsegoeui.ttf、segoeuib.ttf、およびsegoeuisl.ttfです。これらを修正する次のステップは何でしょうか？ありがとう！

— マークニュージャージー州

私は同じ問題を抱えていました：

C：\ ProgramData \ Samsung \ SPenFonts \ times.ttfでアクセスが拒否されました

そのため、ソリューションはSamsung SNoteをアンインストールしていました。

— リカルド
ソース

PCでSNoteをアンインストールし、問題は解決しました-ありがとう！

— マークニュージャージー州

おかげで、これは非常に役に立ちました。FontBaseを実行していて、システムのSegoeUIフォントをロックするSegoeUIフォントを誤ってアクティブにしました。これにより、Edge、edgecp、searchui / cortana、計算機、ストア、およびその他のいくつかのUWPアプリがクラッシュしました。FontBaseを閉じるか、SegoeUIフォントを非アクティブ化すると、作業が再開されました。

fontSegoeUIフォントへのアクセスが拒否されたことを示すレコードが見つかるまで、プロセスモニターで検索してアクセスエラーを診断しました。

— ケビン
ソース